If I were you I would thouroughly clean and sterilize the incubator. Then pick up a new thermometer & hygrometer. Use distilled water .
Then try again.
I thoughly cleaned and sterilized my incubators before I started the incubation.Nothing is wrong with anything else. I thoughly checked all of this before I started the incubation of the eggs. Out of 550 eggs, 222 did not hatch. some were rotten, some had partially formed embreyos and some died before hatching. I will be lucky to get 100 chicks out of 550 to make it to adulthood. thanks for the suggestion appreciate it.